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Abstract:
This research develops uses of the tacit knowledge index (TKI) to assess the level of tacit knowledge within firms and the effect of tacit knowledge on firm performance. We draw on a sample of 108 Beijing firms using knowledge management to determine each firm's TKI and their use of knowledge management methods. We develop a measure that includes both the degree of usage and the tacitness of the knowledge management method and use regression and correlation to statistically analyze the innovation and financial outcomes. Significant relationships are found between a firm's level of TKI and the firm's performance. Those firms that have a higher degree of tacit knowledge, as measured by the TKI, perform better on both financial and innovation business metrics.
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ENTERPRISE GROWS IN SUSTAINING EFFICIENCY AND EFFECTIVENESS: 2010 INTERNATIONAL CONFERENCE ON THE DEVELOPMENT OF SMALL AND MEDIUM-SIZED ENTERPRISES
Year: 2010
Page: 616-619
Language: English
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WoS CC Cited Count: 0
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ESI Highly Cited Papers on the List: 0 Unfold All
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30 Days PV: 0
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