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Author:

Feng, Xiuzhen (Feng, Xiuzhen.) | Ehrenhard, Michel L. (Ehrenhard, Michel L..) | Hicks, Jeff N. (Hicks, Jeff N..)

Indexed by:

EI Scopus

Abstract:

The high failure rate of ERP implementations is a well-known phenomenon. And experience in China is no exception, with billions having been spent over the last two decades on ERP implementation that did not achieve their targeted goals. While these less-than-successful implementations are often highly publicized and well-researched, more successful cases-which constitute equally rich sites for research-are often overlooked. Thus, this paper will explore four successful ERP implementations in China. More specifically, we will show how introducing the role of deputy helps to lessen the ill-effects that two characteristics of Chinese culture-power distance and uncertainty avoidance-are known to have on 'top management support,' a highly corroborated critical success factor ERP implementations.

Keyword:

Failure analysis Information systems Information use Enterprise resource planning Semiotics

Author Community:

  • [ 1 ] [Feng, Xiuzhen]Economics and Management School, Beijing University of Technology, China
  • [ 2 ] [Ehrenhard, Michel L.]School of Management and Governance, University of Twente, Netherlands
  • [ 3 ] [Ehrenhard, Michel L.]NIKOS, China
  • [ 4 ] [Hicks, Jeff N.]School of Management and Governance, University of Twente, Netherlands

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Year: 2009

Page: 352-360

Language: English

Cited Count:

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SCOPUS Cited Count:

ESI Highly Cited Papers on the List: 0 Unfold All

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30 Days PV: 0

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