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Eliciting precise user preferences and establishing a comprehensive user profile significantly contribute to personalized recommendations from numerous applications. However, existing methods do not adequately establish critical relationships at the knowledge level. In this paper, we argue that precisely processing applications' user feedback is essential for understanding user requirements and making application recommendations. Therefore, we first establish an ontological model of user feedback, guiding the generation of a knowledge graph regarding user reviews and user ratings. In particular, we augment the graph with topics of each review and application in order to deal with the sparsity of user feedback. Moreover, we explore in-depth knowledge from the graph by identifying three meaningful meta-paths, which are essential for calculating user similarity and thus making recommendations. Specifically, we propose a feedback-based similarity calculation model FSCM, with the purpose of predicting applications that are of interests of certain users. We have evaluated our model over 1386 reviews from a mobile application store, the results of which show that our approach can improve the prediction accuracy, as well as to enhance the interpretability of analysis results.
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