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Processing application user reviews has recently been recognized as an efficient approach to explore user requirements. However, most existing approaches focus on mining the reviews themselves without effectively associating the reviews with requirements concepts, limiting the effectiveness of review mining for requirements analysis tasks. In this paper, we propose to automatically identify Requirements-oriented Reviews (RoRs) from software application reviews by considering requirements specific domain knowledge and syntactic information of user reviews. Specifically, we first define a conceptual model of RoRs based on existing requirements ontology and user review categories, establishing connections between the concepts of requirements engineering and user reviews. We then systematically identify the textual features of RoRs by following a conceptual model-driven top-down strategy. Based on such features, we then train effective RoR classifiers to identify RoRs. To evaluate the performance of our approach, we have applied our approach to a real dataset of mobile application reviews, the results of which show that our approach can effectively identify RoRs with an F-measure of 0.8, outperforming than the baselines.
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