• 综合
  • 标题
  • 关键词
  • 摘要
  • 学者
  • 期刊-刊名
  • 期刊-ISSN
  • 会议名称
搜索

作者:

Yang, Zaoli (Yang, Zaoli.) | Gao, Yue (Gao, Yue.) | Fu, Xiangling (Fu, Xiangling.)

收录:

Scopus SCIE

摘要:

In the process of hotel reservation on online traveling platforms, online reviews, as a fundamental source where the actual information of a product can be had access to, have been attached with high importance by customers when they have difficulty making a decision on which hotel to pick. However, with enormous amount of online reviews distributed in diverse online traveling platforms, customers tend to have few patience or time to manually read all these reviews and get the exact information they want. Inspired by the widespread application of aspect-based sentiment analysis in the field of data mining, a bidirectional long short-term memory (Bi-LSTM) and attention mechanism based model to predict multiple attributes of a product from online review texts is proposed. Experimental result shows that such Bi-LSTM with attention mechanism model apparently improves the accuracy of the prediction, compared with single LSTM model. Meanwhile, based on the output of the prediction, we analyze and transfer it into a statistical matrix. With an intuitionistic fuzzy compromise decision-making method VIKOR applied, an overall ranking, according to multiple product attributes can be made, in which way to help customers make decisions. To prove the rationality of the algorithm, online hotel reviews from three stream online travelling platforms are crawled as a case.

关键词:

Online hotel reservation Deep learning Sentiment analysis Intuitionistic fuzzy

作者机构:

  • [ 1 ] [Yang, Zaoli]Beijing Univ Technol, Coll Econ & Management, Beijing 100124, Peoples R China
  • [ 2 ] [Gao, Yue]Beijing Univ Posts & Telecommun, Sch Comp Sci, Beijing 100876, Peoples R China
  • [ 3 ] [Fu, Xiangling]Beijing Univ Posts & Telecommun, Sch Comp Sci, Beijing 100876, Peoples R China

通讯作者信息:

  • [Fu, Xiangling]Beijing Univ Posts & Telecommun, Sch Comp Sci, Beijing 100876, Peoples R China

电子邮件地址:

查看成果更多字段

相关关键词:

相关文章:

来源 :

ANNALS OF OPERATIONS RESEARCH

ISSN: 0254-5330

年份: 2021

期: SUPPL 1

卷: 326

页码: 49-49

4 . 8 0 0

JCR@2022

ESI学科: ENGINEERING;

ESI高被引阀值:87

JCR分区:2

被引次数:

WoS核心集被引频次: 24

SCOPUS被引频次: 19

ESI高被引论文在榜: 0 展开所有

万方被引频次:

中文被引频次:

近30日浏览量: 3

归属院系:

在线人数/总访问数:402/4219977
地址:北京工业大学图书馆(北京市朝阳区平乐园100号 邮编:100124) 联系我们:010-67392185
版权所有:北京工业大学图书馆 站点建设与维护:北京爱琴海乐之技术有限公司