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作者:

Dong, Xuefan (Dong, Xuefan.) | Lian, Ying (Lian, Ying.)

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SSCI

摘要:

Compared with survey polls, social media can yield a better and more comprehensive understanding of public perceptions of special topics in a more scientific manner. However, despite this advantage, there seem to be limited investigations into the challenges in social media-based public opinion analysis. This study offers an understanding of the challenges in this field and some corresponding recommendations. Through a systematic literature review, we identify 54 papers to analyze and discuss issues related to data collection, data quality, and data mining. This paper summarizes a framework for social media-based public opinion analysis as well as the commonly employed data mining methodologies. We found that collecting public opinion data from Facebook and Weibo is difficult because of their restricted application programming interface and measures against Web Crawler. How to effectively and conveniently delete invalid data and how to design data mining methods for social media data, especially for those in Chinese, are still two main challenges in social media-based public opinion analysis. We claim that using multiple data sources, optimizing keyword settings, enhancing interdisciplinary cooperation, and paying more attention to the functional role of social media can benefit the development of social media-based public opinion analysis. This study also highlights the potential risks of releasing the personal information of the public in the use of social media data in research.

关键词:

Challenges PRISMA Public opinion Recommendations Social media

作者机构:

  • [ 1 ] [Dong, Xuefan]Beijing Univ Technol, Coll Econ & Management, Beijing 100124, Peoples R China
  • [ 2 ] [Dong, Xuefan]Beijing Univ Technol, Res Base Beijing Modern Mfg Dev, Beijing 100124, Peoples R China
  • [ 3 ] [Lian, Ying]Commun Univ China, Sch Journalism, 1 Dingfuzhuang East St, Beijing 100024, Peoples R China

通讯作者信息:

  • [Lian, Ying]Commun Univ China, Sch Journalism, 1 Dingfuzhuang East St, Beijing 100024, Peoples R China

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来源 :

TECHNOLOGY IN SOCIETY

ISSN: 0160-791X

年份: 2021

卷: 67

被引次数:

WoS核心集被引频次: 0

SCOPUS被引频次: 55

ESI高被引论文在榜: 0 展开所有

万方被引频次:

中文被引频次:

近30日浏览量: 1

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