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Author:

Kanwal, Bushra (Kanwal, Bushra.) | Rehman, Saif Ur (Rehman, Saif Ur.) | Imran, Azhar (Imran, Azhar.) | Shaukat, Rana Saud (Shaukat, Rana Saud.) | Li, Jianqiang (Li, Jianqiang.) (Scholars:李建强) | Alzahrani, Abdulkareem (Alzahrani, Abdulkareem.) | Alghamdi, Ans D. (Alghamdi, Ans D..) | Alarfaj, Fawaz Khaled (Alarfaj, Fawaz Khaled.)

Indexed by:

EI Scopus SCIE

Abstract:

Online tourism evaluations are a valuable origin of data for traveler organizations, defining as they could be excellently recognized critically prompting traveler opinion-designing using opinion mining. As technology advanced, online review forums of any organization become an attractive source of communication with them, where people can share their views in the form of comments. The main determination of this research article is to recognize normal topics and connect them to contrasts in web-based travel reviews. Online millions of reviews, got from two significant web-based travel organizations (Uber, and Careem) in Pakistan, and a semantic affiliation examination was utilized to extract thematic words and construct a semantic affiliation organization. In the Python programming language, we use natural language processing (NLP), which includes data cleansing and tokenization. The results of network visualization are able to evidently recognize main topics and thematic words with social network associations. The proposed logical system extends our grip on the strategic complications and gives new points of view on the best way to dig popular assessments to assist vacationers, inns, and travel industry organizations.

Keyword:

Semantics Sentiment analysis social network association Natural language processing Tourism industry Information technology Social networking (online) sentiment analysis natural language processing thematic words Companies Online services online travel reviews Technological innovation Opinion mining

Author Community:

  • [ 1 ] [Kanwal, Bushra]Beijing Univ Technol, Sch Software Engn, Beijing 100124, Peoples R China
  • [ 2 ] [Li, Jianqiang]Beijing Univ Technol, Sch Software Engn, Beijing 100124, Peoples R China
  • [ 3 ] [Rehman, Saif Ur]Arid Agr Univ, Univ Inst Informat Technol UIIT, Rawalpindi 46000, Pakistan
  • [ 4 ] [Shaukat, Rana Saud]Arid Agr Univ, Univ Inst Informat Technol UIIT, Rawalpindi 46000, Pakistan
  • [ 5 ] [Imran, Azhar]Fac Comp & AI, Dept Creat Technol, Islamabad, Pakistan
  • [ 6 ] [Alzahrani, Abdulkareem]Al Baha Univ, Fac Comp Sci & Informat Technol, Al Baha 65779, Saudi Arabia
  • [ 7 ] [Alghamdi, Ans D.]Al Baha Univ, Fac Comp Sci & Informat Technol, Al Baha 65779, Saudi Arabia
  • [ 8 ] [Alarfaj, Fawaz Khaled]King Faisal Univ, Coll Comp Sci & Informat Technol, Al Hasa, Saudi Arabia

Reprint Author's Address:

  • [Li, Jianqiang]Beijing Univ Technol, Sch Software Engn, Beijing 100124, Peoples R China;;

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Source :

IEEE ACCESS

ISSN: 2169-3536

Year: 2023

Volume: 11

Page: 29934-29945

3 . 9 0 0

JCR@2022

Cited Count:

WoS CC Cited Count: 3

SCOPUS Cited Count: 7

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 6

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