This　paper　applies　service　design　thinking　and　service　system　constructing　methods　to　innovate　the　existing　service　mode　of　bus　terminal.　Through　the　establishment　of　an　intelligent　transportation　system　for　luggage　consignment　and　mailing　small　pieces　of　luggage,　and　space-sharing　logistics　system　for　passenger　luggage　compartment,　this　dissertation　provides　distributed　supply　channels　for　the　station　convenience　stores　or　restaurants　in　use　of　passenger　transport　network,　builds　a　new　on　and　offline　application　platform　for　passenger　transport　service,　establishes　a　storage　space　sharing　service　system　for　passenger　transport,　and　develops　intelligent　goods　transportation　product　between　the　station’s　consignment　center,　the　mail　office　and　the　luggage　compartment.　First,　this　project　uses　literature,　group　culture,　user　research　and　other　research　methods　to　conduct　on-the-spot　investigations　on　the　bus　passenger　station　service　system.　After　sorting　and　integrating　survey　data,　it　summarizes　the　service　content,　problem　points　and　needs　of　the　bus　terminal　to　explore　innovative　design　opportunity　points　of　passenger　transport　services.　Second,　this　paper　evaluates　and　screens　design　opportunity　points　derived　from　the　previous　stage　to　obtain　the　design　orientation　of　passenger　transport　innovation　service　system;　then　analyzes　storage　space　sharing　service　system　for　passenger　transport　through　theoretical　methods　of　service　system　including　the　contact　layer,　system　layer,　strategic　layer　and　philosophical　layer.　Finally,　using　the　open　source　hardware　Arduino　platform　to　realize　the　intelligent　self-loading　trolley　product　as　the　logistics　transport　module　in　the　service　system　link,　to　coordinate　the　service　relationships　among　various　stakeholders　in　the　service　link　and　optimize　user　experience　process　and　service　touch-points.　©　Springer　Nature　Switzerland　AG　2020.