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In current search engines, there are two ways to display the results of Question style User Queries (QUQs), the natural results and Featured Snippet (FS). Actually, a search engine that triggers a FS can better satisfy the user's information seeking need, and the data format of FS is usually formulated as Question Answer Pairs (QAPs) in the dictionary. In this setting, an answer can be retrieved as a FS if and only if the QUQ and the question in QAPs are matched. The traditional retrieval method is basically based on keywords, which failed to bridge the semantic gap. On the other hand, neural matching methods may not be deployed online directly due to the high flexibility requirements in complex real-world scenarios. To this end, this paper combines retrieval model and matching model in a unified system for FS triggering. This system contains two stages: the recall stage and the ranking stage. In the recall stage, for a QUQ, we use the vector-based retrieval model rather than the BOW (bag of words)-based one to ensure accurate and quick recall of possible candidates from QAPs. In the ranking stage, we use the ensemble method on multiple models, including pre-trained network BERT, to boost matching performance. To improve the flexibility and adaptability of the system, two query analysis techniques, i.e. query term weighting and query term fuzzy method are also incorporated in the matching network. We conduct extensive experiments on real-word data. The experimental results demonstrate the superiority of our system. © 2019 IEEE.
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ISSN: 2375-9232
年份: 2019
卷: 2019-November
页码: 49-55
语种: 英文
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