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Web software systems provide information and service for end users through the web interface. The interactive process between the user and the software is the process of software systems to perceive the environment and user, to adjust own configuration and provide appropriate services, monitor and eliminate untrustworthy factors, complete own evolvement and achieve trusted result finally. This paper aims to establishing the online trust evolution model and then building the corresponding trustworthy software framework during the human-web interactive process. Our research will consider the human and software factors together and combine related methodologies and tools for developing trust model in a user-centric way. Our study can provide theoretical and technical support for developing trustworthy web software systems. © 2008 IEEE.
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